Business on the internet is often referred to as e-commerce. Some people do business completely through e-commerce. Their customers come from the internet, they do all their communication on the internet, and don't need a real-world store do do any business.
There are many ways to create a successful e-commerce but there are four crucial points that you should keep in mind while launching your website.
Your website is like your showroom, airy and attractive. When online, the equivalent of a showroom is an uncluttered website where the eyes can move freely up and down finding the details they need without much effort. It is extremely important that the website be easy to navigate since the surfer should not have to search for the product or details he or she is looking for. The website should project its products in a provocative way so the surfer wants to see more.
Place testimonials or photos of your product so people can create a positive image of its usage. If your products are guaranteed, post this information conspicuously.
2. Your merchant account
This feature is a must for any commercial website because without it you will not be able to receive payment by credit cards. Reports show that as high as 99% of the trade online is done through credit cards. Hence, if you do not have a merchant account, you lose business. You will need to be able to accept all major credit cards and without this feature, that is not possible.
3. Shopping cart and secure server
This is interconnected with the above. When you have a merchant account to accept credit cards, you will need an online shopping cart. This feature allows your customers to choose and place their chosen products in the cart just as one would do in shopping mall. This cart will, at the end of the shopping, total the products and give the total cost of the products chosen.
In order to have your shopping cart work well, you need to have its software installed on your website or on the server that hosts your website. If you choose to have your own server, you will need to have a certificate which encrypts the financial information given by your customers, so they can feel safe while giving you this sensitive information.
4. Payment gateway
This is another crucial aspect in setting up a successful e-commerce website. The payment gateway is the link from your website to the credit card processor. This gateway helps information to pass from your site to the authorization center where the credit card is verified and then charged; after that, the reply will come back to your website that the processing has been successful. A payment gateway will always check for details in credit card information and reject any discrepancy in the information. In this way, it reduces the use of fraudulent cards by almost 80%.